COVID 19 Update
As the situation with COVID-19 evolves on a daily basis, my top priority during these challenging times continues to be the health and safety of my family (co-workers!) customers and community.
I maintain a clean and highly sanitised work and storage area for all aspects of Whimsical Wanda work and garments. Proper hand washing protocols are always enforced when handling items, garments are packed and sealed into polypropylene bags for transfer and storage, and disposable gloves are used when packing items.
I dispatch all orders within 24 hours of receiving them. All garments are sent with Australia Post tracking, and these tracking details advised to you via email on the day the parcel has been lodged. Unfortunately, Victoria is experiencing unpredictable delivery times and delays and it is impossible to guarantee any delivery date. This is out of my control and I ask for your patience and understanding in this matter.
I still accept returns and exchanges on items if unsuitable and in line with my Returns, Refunds and Exchanges Policy. The 30 day return stipulation on this policy is waivered at this time.